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Find answers to common questions about our products and services
You can place an order by browsing our collection, selecting the items you'd like to purchase, and adding them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order.
We accept all major credit cards including Visa, Mastercard, and American Express. We also accept EasyPaisa, JazzCash, and bank transfers for customers in Pakistan.
Shipping within Pakistan takes 7-10 business days. All orders are processed and shipped from our workshop in Sialkot.
All sales are final. We do not offer returns or exchanges on any items. We encourage you to review product details carefully before purchasing. If you receive a damaged or defective item, please contact us within 3 days of delivery for assistance.
To maintain the beauty of your Elviora products, store pieces separately in a cool, dry place. Avoid contact with water, perfumes, and chemicals. Clean gently with a soft cloth. For detailed care instructions, please refer to the care guide included with your purchase.
Currently, we only ship within Pakistan. We are working on expanding our shipping options to international destinations in the future.
Yes, all Elviora products are handcrafted by skilled artisans in our workshop in Sialkot, Pakistan. Each piece is unique and made with attention to detail and quality.
We stand behind the quality of our craftsmanship. While we don't offer a traditional warranty, we will repair or replace any item found to be defective in materials or workmanship within 3 days of delivery.
This seamless shopping experience is made by Nytrill Web Development Agency, specializing in creating high performance business websites, ecommerce sites, landing pages and websites in any industry that convert visitors into customers.
Nytrill's team combine technical excellence with aesthetic sensibility to deliver digital experiences that perfectly complement premium brands like Elviora.Nytrill's commitment to quality ensures your online shopping experience is as refined as our handcrafted bags.
Our customer service team is here to help. Reach out to us via email at elviora.pk@gmail.comor call us at +92 332 0531013.